An Amazon customer was left shocked when he found his parcels lying next to the toilet after they were thrown through the bathroom window.
Ollie Bacon, 31, an aircraft dispatcher from Ibstock, Leicestershire, found two parcels next to the toilet, a third used to prop open the bathroom window, and a fourth discarded on the windowsill.
He had ordered cable ties, fish food, make-up in a glass bottle, which was bubble wrapped, and a replica soap that was on-board the Titanic.
Ollie posted a video showing the parcel locations to Amazon’s Facebook page on Tuesday and said: ‘I hope nothing is broken inside my parcels.’
The video shows Ollie standing in the downstairs toilet looking towards the floor, where he found two items next to the toilet – despite being in the house at the time.
Ollie Bacon, 31, an aircraft dispatcher from Ibstock, Leicestershire, found two parcels chucked next to the downstairs toilet at his home on Tuesday
Ollie found a third parcel used to prop open the downstairs toilet window so two other parcels could be thrown inside
And Ollie lives in the same county, and a 42-minute drive, from fellow Amazon customer Claudine McClaren, 43.
Claudine found her parcel of light bulbs hurled through the upstairs window of her home in Houghton-on-the-Hill.
The yoga teacher was left stunned when she found a delivery notice saying ‘put through open window’ at her home on Monday.
A fourth parcel was left discarded on the toilet windowsill. Ollie had ordered cable ties, fish food, make-up in a glass bottle, which was bubble wrapped, and a replica soap that was on-board the Titanic
Ollie pans upwards to his windowsill where another parcel can be seen dumped next to precious ornaments.
Finally, he shows the fourth package wedged in the bathroom window in order to prop it open so the other parcels could be dropped in.
The large package appears to be balancing on the window and on a set of curtains.
Ollie is heard saying in the video: ‘Here’s our deliveries, chucked through the window.’
Ollie, 31, an aircraft dispatcher from Ibstock posted the video of the parcels in the various places on Amazon’s Facebook page
The Amazon response to Ollie’s video that he posted of the parcel locations on the company’s Facebook page
Amazon’s social media team commented on Ollie’s post saying: ‘My sincerest apologies! This is not the experience we want for our customers.’
Ollie today said he could hear a commotion outside but thought nothing of it.
He said: ‘I was in the kitchen or garden and I heard the doorbell, but normally the deliveries just end up in the garage (which are in the special request box). I could hear a bit of commotion, but thought nothing of it until later in the day when I went to get the parcels.
Amazon customer Claudine McClaren ,43, (left) from Houghton-on-the-Hill. Claudine lives a 42-minute drive from Ollie and also in Leicestershire. She found her parcel of light bulbs hurled through the upstairs window of her home
The delivery confirmation Ollie received on Tuesday stating the parcel was ‘handed to a resident’
‘I heard just a clattering sound, and the delivery driver rang the doorbell a couple of times. I didn’t hear the driver, but I can imagine that they are in a rush to move on to the next job, and saw a quick opportunity to deliver the parcels to a safe place.
‘The delivery driver even had the audacity to mark the delivery as handed to a resident.
‘When I saw the parcels on the floor I did wonder if what was inside was damaged and also how they missed the things on the window ledge. Luckily, the toilet seat was down.’
He added: ‘They weren’t damaged, but it could’ve been something breakable. The driver can’t see what is in the parcel! I did send them an email yesterday, but I’ve not heard back from them yet.
‘I would’ve been angry if something had broken either inside the parcel or something on the window ledge.’