Amazon Echo customers claim virtual assistant has stopped working1 min read

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Amazon Echo customers claim virtual assistant Alexa has stopped working

  • People took to social media to complain about Alexa just before 9am today
  • Alexa is a virtual voice activated assistant working with Amazon Echo speakers
  • One Twitter user said: ‘When Alexa goes down and you can’t stop the radio playing’

Mark Duell for MailOnline

Amazon customers complained that their Echo devices stopped working this morning.

People took to social media to complain about the Alexa virtual assistant just before 9am this morning. 

Seb Hawker from Bath tweeted: ‘That First World problem when Alexa goes down and can’t stop the radio playing or turn the plugs on…’

Another Twitter user from London said: ‘My flat is broken! I’ve lost all my remotes and nothing works! 😀 #AlexaDown @amazonecho’

And a further UK user called Matt tweeted: ‘That feeling when Alexa is down and I have to rely on apps and websites again for my news…’

Alexa is a virtual voice activated assistant developed by Amazon, which is incorporated into the Amazon Echo range of smart speakers. 

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It allows users to ask it questions, set to do lists, alarms, providing weather forecasts, stream music, give traffic updates and the latest news broadcasts.

It can also control several smart devices in the home if they have Wi-fi connected gadgets like lights or power switches.

An Amazon spokesman has been approached for comment by MailOnline today. 

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